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Important: For Medical Emergencies
Please note, we are unable to assist with medical emergencies. If you are experiencing any of the following symptoms, please call 999 or visit your nearest A&E immediately:
Signs of a heart attack – Chest pain with pressure, tightness, or pain spreading to the arm, jaw, or neck.
Severe difficulty breathing or shortness of breath – could suggest a serious respiratory issue or anaphylaxis.
Severe injuries or trauma – including deep cuts, fractures, head injuries, severe burns or any condition needing urgent care.
Loss of consciousness – may be a sign of a serious condition or medical emergency.
Seizures – require immediate medical assistance.
Severe allergic reactions – especially with breathing difficulty, swelling (lips, tongue or throat) or signs of anaphylaxis.
Suicidal thoughts or self-harm – need urgent attention from emergency mental health services.
Stroke symptoms – such as sudden weakness, numbness, difficulty speaking, or a sudden severe headache.
Severe abdominal pain – especially if persistent and intense, as it may indicate a serious condition.
