CQC-regulated · Founded 2020 · UK-based

A trusted UK health platform built around access to doctors

tapGP is a CQC-regulated UK private health platform providing access to doctors, clinical consultations and specialist care. Available to individuals and through partnerships with corporate employers, employee assistance programmes, gyms, membership platforms and pharmacy networks across the UK.

CQC rated Good
4.8 on Trustpilot
Seen within 16 hours
NHS-trained doctors
Patient speaking to a tapGP doctor online

tapGP by the numbers

Five years of providing regulated private healthcare to patients and partners across the UK.

2020
Year founded
5 years of CQC-regulated UK healthcare
4.8★
Trustpilot rating
360 verified patient reviews
4.9★
App Store and Google Play
710 combined app reviews
16hrs
Maximum wait time
100% of patients seen within 16 hours
NHS
Trained doctors
All GPs trained in the NHS with 5+ years experience
Good
CQC rating
Rated Good across all five inspection domains

What tapGP provides

Clinical consultations and healthcare services across a wide range of conditions and pathways for individuals, families and organisations.

Mental health

Assessment and treatment for depression, anxiety and stress-related conditions. Private prescriptions where clinically appropriate following a thorough clinical consultation.

Menopause

Specialist private menopause consultations covering symptoms, HRT suitability and treatment options for women in perimenopause and menopause.

Sick notes and fit notes

Private sick notes and fit-to-work letters issued following a clinical assessment. Same-day appointments available for most requests.

Repeat prescriptions

Private repeat prescriptions for a range of ongoing conditions. Electronic prescriptions sent directly to your chosen pharmacy or delivered to your door.

Acute and specialist care

Consultations for infections and acute conditions alongside referral pathways to specialist services where clinically appropriate.

Corporate and occupational health

Healthcare services for employees through corporate partnerships, employee assistance programmes and workplace health schemes.

How tapGP is accessed

tapGP is available directly to individuals and through a growing network of partnership organisations across the UK.

Corporate employers

tapGP works with corporate partners to provide employees with fast access to clinical consultations as part of their workplace health and wellbeing benefits.

Employee assistance programmes

tapGP integrates with EAP providers to deliver clinical support as part of broader employee wellbeing and mental health programmes.

Gyms and fitness providers

tapGP is available through partnerships with gyms and fitness platforms giving members access to healthcare alongside their physical health and wellbeing services.

Membership platforms

tapGP is embedded within membership and subscription platforms as a healthcare benefit providing members with on-demand access to clinical consultations.

Pharmacy networks

tapGP works with pharmacy partners to provide a seamless journey from clinical consultation to dispensing with electronic prescriptions sent directly to a pharmacy of the patient's choice.

Individual patients

tapGP is available directly to any adult in the UK through the tapGP website and app. No referral, no NHS registration and no long wait required.

For organisations

Interested in offering tapGP to your employees or members?

We work with corporates, gyms, EAPs, membership platforms and pharmacy networks. Get in touch to discuss a partnership.

Explore partnerships

Our clinical standards

Every tapGP consultation is carried out to the same standard you would expect from any regulated UK GP appointment.

NHS-trained GMC-registered doctors All tapGP consultations are carried out by doctors registered with the General Medical Council with a minimum of five years NHS experience before joining the tapGP platform.
NICE guideline-aligned prescribing tapGP doctors follow National Institute for Health and Care Excellence guidelines for all conditions treated including depression, anxiety and menopause.
Seen within 16 hours, guaranteed 100% of tapGP patients are seen within 16 hours of booking. Appointments are available seven days a week with no long waits and no NHS referral required.
Secure and confidential All consultations take place via the secure tapGP app. Medical records are stored securely and never shared without patient consent except where legally required.

Trusted by patients across the UK

tapGP has been reviewed by patients on Trustpilot, Google and the App Store. The service replies to 100% of negative reviews within 24 hours.

Trustpilot
★★★★★
4.8
360 verified patient reviews
App Store
★★★★★
4.9
274 ratings
Google Play
★★★★★
4.9
436 reviews

Regulatory information

tapGP is registered with and regulated by the Care Quality Commission, the independent regulator of health and social care in England.

CQC registration details

Registered provider
Tap GP Limited
CQC location ID
1-15117581705
CQC provider ID
1-10568643305
Last inspected
17 and 18 May 2023
Registered address
AMP House, 6th Floor, Dingwall Road, Croydon CR0 2LX
Overall CQC rating
Good

Rated Good across all five inspection domains:

✓ Safe ✓ Effective ✓ Caring ✓ Responsive ✓ Well-led
View tapGP on the CQC register

Access a doctor today

Same-day and next-day appointments available seven days a week. No NHS referral needed. Available to individuals and through our network of corporate and partner organisations.

Book a consultation tapGP does not provide emergency or crisis care. If you are in immediate danger call 999 or contact NHS 111.