Mental health support pathway

Anxiety or depression? Doctor-led treatment without the wait

  • Personalised mental health prescriptions
  • Same-day appointments available
  • NHS-trained, GMC registered doctors
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Trusted patient experience

Regulated provider

CQC regulated (where applicable)

Secure & confidential

Your records protected

NHS-trained GMC registered doctors

UK clinicians, safety-first

How your medication care works

A structured, GP-led pathway designed for safe prescribing, early review and long-term stability — not one-off appointments.

Book online in minutes Speak by secure video or phone Prescriptions sent to your phone
1 Mental health assessment with a GP

Initial mental health assessment

Begin a focused GP appointment to discuss symptoms, medical history and treatment options. Medication is only prescribed if it’s clinically appropriate for you. Appointments take place by secure video or phone.

Assessment & safety checks
2 Medication review by phone or video

Early medication reviews

Follow-up reviews are typically scheduled around 2 weeks and again at 6 weeks to check side effects, response, and safely adjust treatment if needed.

Review & optimisation
3 Ongoing mental health care via mobile app

Ongoing care once stable

If treatment is stable at your 6-week review, you can move to ongoing repeat prescriptions, with a scheduled GP medication review every 6 months.

Long-term stability
Ready to start? Take the assessment Not suitable for emergencies or crisis support. If you’re in immediate danger call 999. For urgent help call NHS 111.

A simple, GP-led treatment pathway

Start with an assessment to check whether treatment is suitable for you. If you are clinically appropriate and stable on treatment, your GP can confirm eligibility for ongoing repeat prescription care.

1
Step 1

Assessment and treatment review

Begin with a structured GP assessment to understand your symptoms, review your history, and decide whether treatment is appropriate.

  • Comprehensive mental health assessment with a GP
  • Review of symptoms, previous treatment and suitability
  • Early follow-up to monitor response and side effects
  • Ongoing review to help optimise treatment if needed
  • Prescription sent straight to your phone where appropriate
Your GP will assess whether this treatment pathway is clinically appropriate for you before any ongoing plan is recommended.
Check your eligibility

If treatment is suitable, your GP will explain the next steps and follow-up plan.

2
Step 2

Ongoing repeat prescription care

For patients who are clinically stable on treatment, ongoing repeat prescription care may be offered following GP review.

  • Eligibility confirmed by your GP after review
  • Repeat prescriptions for stable treatment
  • Regular GP medication reviews
  • Access to your medical notes anytime
  • Secure and confidential support
Not everyone will be suitable for repeat prescription care straight away. Your GP will confirm this based on your response to treatment and clinical review.
Start with an assessment

Ongoing care is only offered where clinically appropriate following GP review.

What we treat

Common mental health concerns supported through structured, GP-led medication care and ongoing review.

  • Anxiety
  • Depression
  • Obsessive compulsive disorder (mild–moderate)
  • Grief and bereavement
  • Stress-related symptoms
Illustration representing mental health conditions and recovery

We take a science-backed approach to mental health, using evidence-based treatments and structured medication management. Many patients begin to feel improvement within the first few weeks when treatment is reviewed and adjusted appropriately.

Backed by evidence-based mental health care

Our approach follows established clinical guidelines and focuses on safe prescribing, early review, and personalised treatment.

Proven treatments Our doctors follow current mental health prescribing guidelines, with many patients seeing meaningful symptom improvement within the first month.
Same-day appointments Most patients can book and speak to a GP on the same day, with appointments available 7 days a week.
Easy and flexible Receive professional mental health care from home, with appointments that fit around your life.
Personalised care plans We take time to understand your needs and tailor treatment plans specifically for you.
Expert GP care All clinicians are experienced, compassionate, and registered with the GMC and RCGP.
Transparent pricing Structured care at a lower cost than traditional private mental health services.
Start your free assessment Structured GP-led care. Book online in minutes.

What our patients say...

Your questions answered

Common questions about our mental health medication care and treatment pathway.

What is tapGP Wellbeing? +
tapGP Wellbeing is a confidential online mental health service providing access to NHS-trained, GMC-registered GPs with experience in mental health.

Our care is delivered through a structured treatment pathway, starting with an assessment, followed by early medication reviews if treatment is started, and ongoing prescription care once stable.
What mental health conditions do you treat? +
Our doctors commonly support patients with:
  • Anxiety
  • Depression
  • Stress-related symptoms
  • Social phobia
  • Obsessive compulsive disorder (mild–moderate)
  • Perinatal and postnatal depression
We do not treat conditions such as ADHD, psychosis, eating disorders, personality disorders, or alcohol and drug dependence.
How much does treatment cost? +
We use a structured pricing model designed around safe prescribing and follow-up:
  • Medication Start Programme: £189 (one-off) — includes your initial assessment and early medication reviews.
  • Repeat Prescription Care: £19 per month — for patients who are stable on treatment, including a scheduled 6-monthly GP review.
Medication costs are paid separately to the pharmacy.
Can I book an appointment on the same day? +
In most cases, yes. Many patients can have their first appointment on the same day, often within a few hours of booking. If same-day appointments are full, the next available slot can be booked at a convenient time. often within a few hours. Appointments can also be booked in advance.
When am I likely to see an improvement? +
It depends on the medication and your symptoms, but a typical timeline is:
  • First few days: some people notice early changes in sleep or anxiety, but side effects can also show up first.
  • 2–4 weeks: gradual improvement is more common (for example, fewer “bad days” or slightly better mood and motivation).
  • 4–8 weeks: the full benefit is often clearer, and we can decide whether to continue, adjust the dose, or consider an alternative.
If you feel significantly worse, have new troubling symptoms, or have thoughts of self-harm, please seek urgent help immediately (call 999 or go to A&E).
Can I collect my prescription from any pharmacy? +
Yes. Your electronic prescription can be taken to almost any UK pharmacy. We can also help you find a local pharmacy if needed.
Is my information secure and confidential? +
Yes. All records are stored securely using encrypted systems and are only accessible to authorised tapGP staff trained in data protection.

We never share your information without your consent, except where legally required.
What experience do your doctors have? +
Our doctors have trained and worked in the NHS for a minimum of 5 years, are GMC registered, members of the RCGP, and receive ongoing mental health training. tapGP is also regulated by the CQC.
Do I need to leave my NHS GP? +
No. Using tapGP does not affect your NHS registration or your ability to see your own GP in the future.
Do I have to pay for the medication itself? +
The appointment includes prescription writing. The pharmacy will charge separately for the medication and may apply a private dispensing fee. NHS prescription exemptions do not apply.
Can I get a fit (sick) note? +
Yes, if clinically appropriate. Please request this during your appointment. Fit notes are emailed after your consultation and cannot be used for statutory pay or benefits.
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Not sure yet? Start with an assessment and we’ll guide you through the next step.