Mental health support pathway

Anxiety or depression? Doctor-led treatment without the wait.

  • Personalised mental health prescriptions
  • Appointments 7 days a week
  • NHS-trained, GMC registered doctors
Begin your treatment
Trustpilot rating 4.9 out of 5

4.9/5 App Store rating

Trusted patient experience

Regulated provider

CQC regulated (where applicable)

Secure & confidential

Your records protected

NHS-trained GMC registered doctors

UK clinicians, safety-first

How your medication care works

A structured, GP-led pathway designed for safe prescribing, early review and long-term stability — not one-off appointments.

Book online in minutes Speak by secure video or phone Prescriptions sent to your local pharmacy
1 Mental health assessment with a GP

Initial mental health assessment

Begin a focused GP appointment to discuss symptoms, medical history and treatment options. Medication is only prescribed if it’s clinically appropriate for you. Appointments take place by secure video or phone.

Assessment & safety checks
2 Medication review by phone or video

Early medication reviews

Follow-up reviews are typically scheduled around 2 weeks and again at 4–6 weeks to check side effects, response, and safely adjust treatment if needed.

Review & optimisation
3 Ongoing mental health care via mobile app

Ongoing care once stable

Once treatment is stable, you can choose optional ongoing prescription support, with repeat prescriptions and a scheduled GP medication review every 6 months.

Long-term stability
View treatment options Not suitable for emergencies or crisis support.

What we treat

Common mental health concerns supported through structured, GP-led medication care and ongoing review.

  • Anxiety
  • Depression
  • Obsessive compulsive disorder (mild–moderate)
  • Grief and bereavement
  • Stress-related symptoms
Illustration representing mental health conditions and recovery

We take a science-backed approach to mental health, using evidence-based treatments and structured medication management. Many patients begin to feel improvement within the first few weeks when treatment is reviewed and adjusted appropriately.

Backed by evidence-based mental health care

Our approach follows established clinical guidelines and focuses on safe prescribing, early review, and personalised treatment.

Proven treatments Our doctors follow current mental health prescribing guidelines, with many patients seeing meaningful symptom improvement within the first month.
Same-day appointments Most patients can book and speak to a GP on the same day, with appointments available 7 days a week.
Easy and flexible Receive professional mental health care from home, with appointments that fit around your life.
Personalised care plans We take time to understand your needs and tailor treatment plans specifically for you.
Expert GP care All clinicians are experienced, compassionate, and registered with the GMC and RCGP.
Affordable access Structured care at a lower cost than traditional private mental health services.

Choose the right stage of care

Pick where you are in your treatment journey. You can move between stages as your treatment progresses.

1
Assessment & safety checks

Initial mental health assessment

Best for new patients who need a focused GP assessment before starting medication.

  • 20 minute appointment with a mental health GP
  • Review of symptoms, history, and treatment options
  • Prescription sent straight to your phone
  • Access to your medical notes anytime

£69

One-off
(No subscription)

Start assessment

If medication is started, most patients move to Stage 2 for early reviews.

2
Review & optimisation

Early medication reviews

Best if you’ve started treatment and need structured follow-ups to optimise response.

  • Follow-up reviews often at ~2 weeks and 4–6 weeks
  • Side effect checks and dose adjustments if needed
  • Prescription sent straight to your phone
  • Access to your medical notes anytime

£59

One-off
(No subscription)

Continue treatment

Once stable, you can move to Stage 3 for ongoing prescribing and 6-monthly reviews.

3
Long-term stability

Ongoing prescription care

Best for patients stable on medication who need safe ongoing prescribing and review.

  • Prescription sent straight to your phone
  • Scheduled GP medication review every 6 months
  • Access to your medical notes anytime
  • Secure & confidential support

£19

Per month
(Cancel anytime)

Move to ongoing care

Available for patients stable on medication (usually after early reviews).

What our patients say...

Mental health matters

Your questions answered

Common questions about our mental health medication care and treatment pathway.

What is tapGP Wellbeing? +
tapGP Wellbeing is a confidential online mental health service providing access to NHS-trained, GMC-registered GPs with experience in mental health.

Our care is delivered through a structured treatment pathway, starting with an assessment, followed by early medication reviews if treatment is started, and ongoing prescription care once stable.
What mental health conditions do you treat? +
Our doctors commonly support patients with:
  • Anxiety
  • Depression
  • Stress-related symptoms
  • Social phobia
  • Obsessive compulsive disorder (mild–moderate)
  • Perinatal and postnatal depression
We do not treat conditions such as ADHD, psychosis, eating disorders, personality disorders, or alcohol and drug dependence.
How much does treatment cost? +
Costs depend on the stage of care you are at:
  • Initial mental health assessment: £69 (one-off)
  • Early medication reviews: £59 per month (one-off)
  • Ongoing prescription care: £19 per month (for stable patients)
You can move between stages as your treatment progresses.
When am I likely to see an improvement? +
It depends on the medication and your symptoms, but a typical timeline is:
  • First few days: some people notice early changes in sleep or anxiety, but side effects can also show up first.
  • 2–4 weeks: gradual improvement is more common (for example, fewer “bad days” or slightly better mood and motivation).
  • 4–8 weeks: the full benefit is often clearer, and we can decide whether to continue, adjust the dose, or consider an alternative.
If you feel significantly worse, have new troubling symptoms, or have thoughts of self-harm, please seek urgent help immediately (call 999 or go to A&E).
Can I collect my prescription from any pharmacy? +
Yes. Your electronic prescription can be taken to almost any UK pharmacy. We can also help you find a local pharmacy if needed.
Is my information secure and confidential? +
Yes. All records are stored securely using encrypted systems and are only accessible to authorised tapGP staff trained in data protection.

We never share your information without your consent, except where legally required.
What experience do your doctors have? +
Our doctors have trained and worked in the NHS for a minimum of 5 years, are GMC registered, members of the RCGP, and receive ongoing mental health training. tapGP is also regulated by the CQC.
Can I book an appointment on the same day? +
In most cases, yes. Many patients can speak to a GP on the same day, often within a few hours. Appointments can also be booked in advance.
Do I need to leave my NHS GP? +
No. Using tapGP does not affect your NHS registration or your ability to see your own GP in the future.
Do I have to pay for the medication itself? +
The appointment includes prescription writing. The pharmacy will charge separately for the medication and may apply a private dispensing fee. NHS prescription exemptions do not apply.
Can I get a fit (sick) note? +
Yes, if clinically appropriate. Please request this during your appointment. Fit notes are emailed after your consultation and cannot be used for statutory pay or benefits.
Book your assessment

Not sure yet? Start with an assessment and we’ll guide you through the next step.