Thank you for choosing tapGP Wellbeing!

Next steps:

  1. You will receive an email in the next 24 hours with your activation code. Please check your Junk Folder if you have not received it.
  2. Download the tapGP app on your phone.
  3. Register your details and use the activation code to book your appointment.
  4. Book a 30-minute appointment (two slots) for a comprehensive assessment to ensure we understand your needs fully.

IMPORTANT: Your activation code is registered to the email address you provided when you made payment. Other email addresses won’t work.

After your appointment:

  • Your doctor will email your prescription to you.
  • If you requested a sick note, it will also be sent by email.
  • If your package includes a mental health tool kit, you will receive it within the next 24 hours by email.

Support and assistance

  • If you encounter any technical issues or need help with the app, please visit our support page or contact our helpdesk.
  • For any questions or concerns about your care, reach out to our compassionate medical support team.

Your privacy matters

Your personal information and medical records are securely stored and handled with the utmost care, in line with our privacy policy. For more details, please visit our privacy policy page.

We value your feedback

After your appointment, you will receive a short survey. We would love to hear about your experience to help us improve our services.


Taking care of your mental health is a courageous step, and we’re honoured to be part of your journey. If you need anything at all, we’re here for you.